News

Make Your Voice Heard to Save Our Phone Service

21 Feb, 2024

CWA District 9 Opposes AT&T's request to absolved as Carrier of Last Resort (COLR) and Eligible Telecommunications Carrier (ETC).

Below is from the PUC website,

Opportunities for Public Comment and Participation

The CPUC will hold in-person and virtual public forums for customers of AT&T to provide input into the company’s two proposals to remove its obligation under California to provide voice services in its service territories.

WHEN	FORMAT	LOCATION
February 6, 2024, 2 p.m. and 6 p.m.	In-person only	Clovis City Council Chambers 1033 5th St., Clovis, CA 93612
February 22, 2024, 2 p.m. and 6 p.m.	In-person only	Mendocino County Board of Supervisors 501 Low Gap Rd., Room 1070, Ukiah, CA 95482
March 14, 2024, 2 p.m. and 6 p.m.	In-person only	Indio City Hall Council Chambers 100 Civic Center Mall, Indio, CA 92201
March 19, 2024, 2 p.m. and 6 p.m.	Virtual only	Remote access via webcast or phone. More information below.

WHAT: The public forums will begin with a brief overview of AT&T’s proposals, then parties to the proceeding may provide brief overviews, and then public comments will be heard. At least one representative from AT&T will be available to answer questions about individual customer bills or service.

Remote Access Options for the March 19th VIrtual Public Forums:

Live video broadcast with English or Spanish captions via webcast: www.adminmonitor.com/ca/cpuc
- Participants who choose to view via webcast will have audio and video but will not be able to make verbal comments. If you would like to make comment during the forums, refer to the phone-in information below.
- For captions, after clicking on the name of the meeting, click the green button below the video for captions. Then select captions by clicking on the white icon next to the word “live” at the bottom of the video.
- The public forums will be recorded and archived for future viewing.
Phone: 1-800-857-1917, passcode: 6032788#
- Participants will have audio and will be able to make comments. (To make a comment, after entering the passcode, when prompted press *1, unmute your phone, and record your name.)
- Wait times depend on the number of speakers in the public comment queue. During times of high call volumes, wait times will be longer. The operator will call on you when it is your turn to speak.

Customers can also make their voice heard in the proceedings, and read the comments of others, on the proceeding’s Docket Card comment section for A.23-03-002and A.23-03-003.

For more information on the proceedings or participating in the CPUC’s process, contact the CPUC’s Public Advisor’s Office by emailing public.advisor@cpuc.ca.gov, calling 1-866-849-8390, or reviewing the Public Advisor’s Office webpage.